zidanbet Privacy Policy

This page describes what we collect when you use zidanbet and how we keep that data protected. We at zidanbet take your privacy seriously and operate our platform with transparency at the centre of our approach. Our commitment is to explain exactly which data we gather, how we use it, who may access it, and what rights you hold over your information.

When you create an account, deposit funds, or participate in our slot tournaments, live-dealer tables, or sportsbook markets, we collect information necessary to verify your identity, process your transactions, and deliver our services. This policy sets out those practices in detail and covers your rights under applicable data protection law.

We serve users in jurisdictions where our operations are lawful. Our platform is available only where local law permits. If you are uncertain whether our services are available in your region, contact our support team before proceeding.

What data we collect on zidanbet

We collect your email address, full name, date of birth, and identity document details when you open an account. This information is used to verify your identity (KYC — Know Your Customer) and comply with anti-money-laundering regulations. We do not share your identity documents with third parties; they are stored in encrypted form on our secure servers.

When you make a deposit or withdrawal, we record the payment method you use — whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet — along with the transaction amount and timestamp. We do not store your full payment credentials; our payment processors handle card and account data directly.

Our servers log your IP address, browser type, device model, and the time you access zidanbet. We use this information to detect fraudulent activity, prevent unauthorised access, and improve our platform's performance. If you access our service from Jakarta, Surabaya, Bandung, Medan, or Semarang, location data may be recorded to ensure compliance with regional regulations.

How we use your data at zidanbet

We use your personal information to authenticate your identity, process your deposits and withdrawals, and keep your account secure. Our compliance team reviews transaction patterns to detect suspicious activity and comply with financial crime legislation.

Your game history and betting records are retained to calculate winnings, settle disputes, and provide account statements. We may contact you via email or SMS to confirm high-value transactions, notify you of account changes, or respond to your support requests.

We do not sell your data to marketers or data brokers. We may share encrypted information with payment processors (such as banks and e-wallet providers) and fraud-prevention vendors solely to deliver our services. Our third-party processors are contractually bound to confidentiality and may not use your data for their own purposes.

Cookies and tracking on zidanbet

Our website uses cookies to remember your login session, store your language preference, and track how you navigate our platform. These are essential for your account security and user experience. We do not use cookies to build marketing profiles or sell targeting data to advertisers.

You may disable non-essential cookies in your browser settings; however, disabling session cookies will log you out of zidanbet. We do not use third-party tracking pixels or analytics tools that share data with external marketing networks.

Your rights regarding zidanbet data

You have the right to request a copy of all personal data we hold about you. You may also request correction of inaccurate information, deletion of data no longer necessary for our services, or export of your data in portable format. To exercise these rights, contact our support team in writing.

We may retain your account data for several years after closure to comply with anti-money-laundering law and resolve any disputes. Deletion requests are processed within the timeframe required by applicable jurisdiction.

Contact us regarding zidanbet privacy

If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your information, please contact our support team. We aim to respond to data requests within thirty days of receipt.

Our servers may sit outside your jurisdiction (for example, if you play during Idul Fitri or Idul Adha tournaments), but we comply with data protection law in every region where we operate. If our practices violate applicable law in your location, you may lodge a complaint with the relevant data protection authority.

We update this policy periodically to reflect changes in our operations or law. We will notify you of material changes via email or by posting a prominent notice on our platform. Your continued use of zidanbet after such notice constitutes acceptance of the revised policy.